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Event Details
Getting timely, actionable information out of Service Manager is the key to getting the value out of the system that both IT and business managers expected when they agreed to move forward with implementing Service Manager. This session covers the basics of cube reporting in Service Manager 2012, including what cubes are, how you access and analyze them, how they compare to built-in reports / SSRS, and using PowerPivot with OLAP cubes.
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https://meet.lync.com/acceleres2-acceleres/david.pultorak/3K8BRY6Y
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Getting timely, actionable information out of Service Manager is the key to getting the value out of the system that both IT and business managers expected when they agreed to move forward with implementing Service Manager. This session covers the basics of cube reporting in Service Manager 2012, including what cubes are, how you access and analyze them, how they compare to built-in reports / SSRS, and using PowerPivot with OLAP cubes.
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